By using the Box Hill Pokies platform, you agree to be bound by these Terms and Conditions. Please read them carefully before creating an account or using our services.
These Terms and Conditions govern your use of the Box Hill Pokies platform, including but not limited to, games, promotions, deposits, withdrawals, and all other activities. By registering for an account or continuing to use our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
You must meet the following eligibility requirements:
We may restrict access to our platform from certain countries, regions, or territories due to local laws, regulations, or restrictions. We reserve the right to modify this list at any time without prior notice.
We reserve the right to request identification documents from you at any time to verify your age, identity, and location. You must provide complete and accurate information as required by our verification procedures.
You are responsible for ensuring that your account is kept up-to-date with current and correct personal details.
You agree that:
The following behaviors are strictly prohibited on our platform:
We reserve the right to limit, restrict, or close multiple account holders believed to be related by name, address, method of payment, identity, or otherwise. Any form of fraud detected will result in account closure without refund.
You understand that:
Box Hill Pokies has the right but not obligation to monitor bonus-related activity at all times. Any detected abuse or irregularities may lead to penalties including:
We reserve the right to modify these deposit/withdrawal policies as necessary without prior notice.
Deposits and withdrawals will be processed within a few working day.
To ensure regulatory compliance, we may ask for documentation verifying your identity or proof of address before any withdrawal. This process does not affect our responsibility to process the transaction promptly.
Box Hill Pokies encourages responsible gaming practices by providing tools such as:
It's your sole responsibility to use these features wisely and follow recommended guidelines for a fun and safe experience.
Our games operate under certified Random Number Generators (RNGs) for maximum fairness, as proven by regular audits performed by third-party testing agencies.
In the event of technical problems that render gameplay impossible, such instances are not considered 'playing' within our terms and may result in no liability towards refund or loss incurred.
We reserve the right to suspend your account temporarily until any issues have been resolved with you on an individual basis or permanently due to policy breaches including but limited to rule breaches outlined above without prior notice, for a reason at our discretion and sole decision.
All content (text, images, games) provided is owned exclusively by Box Hill Pokies unless otherwise specified as licensed from other parties. You agree not to infringe upon these rights or those of third-party developers whose work we license for use within the platform.
Box Hill Pokies will not be liable under any circumstances for:
Box Hill Pokies reserves the right to modify these terms at any time without prior notice.
If you have a concern about our platform, please do not hesitate to contact support through various channels provided on-site for help with resolving issues promptly and fairly.
These are subject to change periodically but rest assured we'll keep every necessary information up-to-date including here in the FAQ section, so do make it your duty once an update occurs, that you take note and adjust according to these Terms.
